Privacy

b333 Privacy Policy

Your privacy matters to b333. This Privacy Policy explains exactly what personal data b333 collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information. We keep things straightforward — no legal jargon designed to confuse.

Last updated: January 2025

How b333 Handles Your Data

These six cards summarise the core principles behind b333's approach to privacy. They give you a quick overview before you read the full policy below.

We Only Collect What We Need

b333 collects personal data only when there is a clear and legitimate reason to do so. We don't collect data for the sake of it. Every piece of information b333 holds about you serves a specific purpose — account management, payment processing, identity verification, or improving your experience on the platform.

Your Data Is Encrypted and Secure

All personal data held by b333 is protected using industry-standard encryption. Data in transit between your device and b333 servers is encrypted via TLS. Data at rest is stored in secured environments with strict access controls. b333 conducts regular security reviews to ensure your data remains protected at all times.

We Don't Sell Your Data

b333 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used to operate and improve the b333 platform, process your transactions, and comply with legal obligations. It is not a product that b333 monetises. What you share with b333 stays with b333.

You Control Your Own Data

b333 members have the right to access, correct, and request deletion of their personal data. You can update most of your account information directly from your b333 account settings. For requests that require b333 action — such as data deletion or data portability — contact b333 support and we will respond within a reasonable timeframe.

Data Is Kept Only as Long as Needed

b333 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. When data is no longer needed, b333 deletes or anonymises it securely. Retention periods vary by data type and are outlined in the full policy below.

We'll Tell You If Things Change

If b333 makes material changes to this Privacy Policy, we will notify you via email or a prominent notice on the b333 platform before the changes take effect. We won't quietly update the policy and hope you don't notice. Your continued use of b333 after notification constitutes acceptance of the updated policy.

01 Who We Are

b333 is an online betting and live casino platform operating at b333.live. When this Privacy Policy refers to "b333", "we", "us", or "our", it means the b333 platform and the entity responsible for operating it. When it refers to "you", "your", or "Member", it means any person who visits, registers on, or uses the b333 platform.

b333 is the data controller for the personal data collected through the b333 platform. This means b333 determines the purposes and means of processing your personal data. If you have any questions about how b333 handles your data, contact us at the details provided in Section 13.

Scope: This Privacy Policy applies to all personal data collected through the b333 website at b333.live, the b333 mobile application, and any other b333 services. It applies to all members regardless of how they access the b333 platform.

02 Data We Collect

b333 collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with b333, and occasionally from third parties such as payment processors and identity verification services. Here is a breakdown of the categories of data b333 collects:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number, passport number Registration form, KYC verification
Contact Data Email address, mobile phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account numbers, transaction history, deposit and withdrawal records Payment processing
Technical Data IP address, device type, browser type, operating system, session data Automatically via cookies and server logs
Usage Data Games played, bets placed, pages visited, time spent on platform Automatically via platform analytics
Communications Data Support chat transcripts, emails sent to b333 support Customer support interactions

b333 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes (for example, if you request a self-exclusion and provide context about a gambling-related health concern).

03 How We Use Your Data

b333 uses the personal data we collect for the following purposes:

  • Account management: To create and manage your b333 account, verify your identity and age, and maintain accurate records of your account activity.
  • Payment processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain records of all financial transactions on your b333 account.
  • Platform operation: To deliver the b333 gaming and betting services to you, including personalising your experience based on your usage patterns and preferences.
  • Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the b333 platform.
  • Responsible gaming: To monitor your gambling activity and identify patterns that may indicate a gambling problem, and to enforce any self-exclusion or limit settings you have applied to your account.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and any requests from regulatory or law enforcement authorities.
  • Customer support: To respond to your enquiries, resolve disputes, and improve the quality of b333 support services.
  • Marketing: To send you promotional offers and updates about b333, where you have consented to receive such communications. You can opt out at any time.
  • Platform improvement: To analyse usage patterns and technical performance data to improve the b333 platform and fix issues.

Marketing opt-out: If you no longer wish to receive promotional emails from b333, you can unsubscribe at any time by clicking the unsubscribe link in any b333 marketing email, or by contacting b333 support. Opting out of marketing does not affect transactional communications such as deposit confirmations or withdrawal notifications.

04 Legal Basis for Processing

b333 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

  • Contract performance: Processing that is necessary to provide you with the b333 services you have signed up for — including account management, payment processing, and game delivery.
  • Legal obligation: Processing that b333 is required to carry out under applicable law — including identity verification, age verification, and anti-money laundering checks.
  • Legitimate interests: Processing that is necessary for b333's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights and interests.
  • Consent: Processing that is based on your explicit consent — primarily marketing communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Sharing Your Data

b333 does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment processors: b333 shares financial data with bKash, Nagad, Rocket, and other payment service providers as necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification providers: b333 may share identity data with third-party KYC (Know Your Customer) verification services to verify your identity and age as required by our compliance obligations.
  • Game providers: Where b333 offers games provided by third-party game studios, limited technical data may be shared with those providers to deliver the game to you. Game providers do not receive your financial or identity data.
  • Legal and regulatory authorities: b333 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, or where b333 reasonably believes disclosure is necessary to protect the rights, property, or safety of b333, its members, or others.
  • Business transfers: In the event that b333 is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.

No third-party marketing: b333 does not share your personal data with third parties for their own marketing purposes. Your contact details will not be passed to advertisers, data brokers, or any other commercial third parties.

06 Cookies and Tracking

b333 uses cookies and similar tracking technologies on the b333 platform. Cookies are small text files stored on your device that help b333 recognise you, remember your preferences, and understand how you use the platform.

  • Essential cookies: Required for the b333 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without affecting platform functionality.
  • Analytics cookies: Used to collect anonymised data about how members use b333 — such as which pages are visited most often and how long members spend on the platform. This data helps b333 improve the platform experience.
  • Preference cookies: Used to remember your settings and preferences on b333, such as your preferred language or display settings.
  • Marketing cookies: Used to track your activity on b333 for the purpose of delivering relevant promotional content. These cookies are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the b333 platform. For more details on the specific cookies b333 uses, contact b333 support.

07 Data Security

b333 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and b333 servers.
  • Encryption of sensitive data at rest, including financial data and identity documents.
  • Strict access controls ensuring that only authorised b333 personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and penetration testing of the b333 platform.
  • Secure data centres with physical access controls and environmental protections.
  • Incident response procedures to detect, contain, and respond to data security incidents promptly.

While b333 takes all reasonable steps to protect your data, no system is completely immune to security risks. If you suspect that your b333 account has been compromised, contact b333 support immediately. You are also responsible for keeping your own login credentials secure — do not share your b333 password with anyone.

Data breach notification: In the unlikely event of a data breach that affects your personal data, b333 will notify you as required by applicable law. We will provide details of what happened, what data was affected, and what steps b333 is taking to address the situation.

08 Data Retention

b333 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Data Type Retention Period Reason
Account and identity data Duration of account + 5 years after closure Legal and regulatory compliance
Financial transaction records 7 years from transaction date Anti-money laundering regulations
Betting and gaming history Duration of account + 3 years after closure Dispute resolution, responsible gaming
Customer support communications 3 years from last interaction Quality assurance, dispute resolution
Technical and usage data 13 months from collection Platform analytics and improvement
Marketing consent records Until consent is withdrawn + 1 year Proof of consent

When data reaches the end of its retention period, b333 deletes or anonymises it securely. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.

09 Your Rights

As a b333 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact b333 support with your request. b333 will respond within a reasonable timeframe and in any event within 30 days.

Right of AccessYou can request a copy of the personal data b333 holds about you.
Right to RectificationYou can ask b333 to correct inaccurate or incomplete personal data.
Right to ErasureYou can request deletion of your personal data where b333 no longer has a lawful basis to hold it.
Right to RestrictionYou can ask b333 to restrict processing of your data in certain circumstances.
Right to PortabilityYou can request your data in a structured, machine-readable format.
Right to ObjectYou can object to processing based on legitimate interests or for direct marketing.

Please note that some of these rights are subject to limitations. For example, b333 cannot delete data that it is legally required to retain. Where b333 is unable to fulfil a request, we will explain why.

10 Children's Privacy

b333 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use b333 or provide any personal data to b333.

If b333 becomes aware that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that b333 may have inadvertently collected data from a minor, please contact b333 support immediately.

Parental controls: If you are a parent or guardian and are concerned about a minor accessing b333, we recommend using parental control software to restrict access to gambling websites. b333 also supports the use of third-party responsible gaming tools.

11 Third-Party Links

The b333 platform may contain links to third-party websites or services — for example, links to payment provider websites. b333 is not responsible for the privacy practices of those third parties. This Privacy Policy applies only to the b333 platform. We encourage you to read the privacy policies of any third-party services you use in connection with b333.

b333 does not endorse or make any representations about third-party websites linked from the b333 platform. Visiting those websites is at your own risk.

12 Updates to This Policy

b333 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the b333 platform itself. When we make material changes, we will notify you via email or a prominent notice on the b333 platform before the changes take effect.

The "Last updated" date at the top of this page will always reflect when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how b333 protects your data. Your continued use of b333 after notification of changes constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way b333 handles your personal data, please get in touch with the b333 support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available directly on the b333 platform and app at all times.
  • FAQ: Common questions are answered on the FAQ page.

b333 aims to respond to all privacy-related requests within 30 days. For urgent matters, live chat is the fastest way to reach us. If you are not satisfied with b333's response to your privacy request, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Join b333 Today

Your Data Is Safe — Now Start Playing on b333

Register your free b333 account in under two minutes. Deposit via bKash or Nagad, explore hundreds of games, and enjoy a platform that takes your privacy as seriously as your winnings.

18+ only. Please gamble responsibly. Responsible Gaming